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Pesan Buku
Pelatihan
Forum
Standar Kerja Kompetensi Nasional Indonesia
Pesan Buku
No.
Order
Books Code
Books Title
Number of Pages
Price
Total Order
Common and Hospitality Core
1.
ITHHCOR01AEM
Work with colleagues and customer
50 pages
Rp. 15.000,00
2.
ITHHCOR02AEM
Work in a socially diverse environment
50 pages
Rp. 15.000,00
3.
ITHHCOR03AEM
Follow health, safety and security procedures
50 pages
Rp. 15.000,00
4.
ITHHHCO01AEM
Develop and update hospitality industry knowledge
50 pages
Rp. 15.000,00
Food and Beverage Service
5.
ITHHBFBS01AEM
Clean and tidy bar areas
50 pages
Rp. 15.000,00
6.
ITHHBFBS02AEM
Operate a bar
50 pages
Rp. 15.000,00
7.
ITHHBFBS03AEM
Provide food & beverage service
50 pages
Rp. 15.000,00
8.
ITHHBFBS04AEM
Provide table service and alcoholic beverages
50 pages
Rp. 15.000,00
9.
ITHHBFBS05AEM
Operate cellar systems
50 pages
Rp. 15.000,00
10.
ITHHBFBS08AEM
Provide room service
50 pages
Rp. 15.000,00
11.
ITHHBFBS10AEM
Prepare and service non alcoholic beverages
50 pages
Rp. 15.000,00
12.
ITHHBFBS11AEM
Develop and update food & beverage knowledge
50 pages
Rp. 15.000,00
13.
ITHHBFBS12AEM
Provide a link between kitchen and service area
50 pages
Rp. 15.000,00
14.
ITHHAFBS01AEM
Provide specialist advice on food
50 pages
Rp. 15.000,00
15.
ITHHAFBS02AEM
Provide specialist wine service
50 pages
Rp. 15.000,00
16.
ITHHAFBS03AEM
Prepare and serve cocktails
50 pages
Rp. 15.000,00
17.
ITHHAFBS04AEM
Provide gueridon service
50 pages
Rp. 15.000,00
18.
ITHHAFBS07AEM
Provide silver service
50 pages
Rp. 15.000,00
Front Office
19.
ITHHBFOC01AEM
Receive and process reservations
50 pages
Rp. 15.000,00
20.
ITHHBFOC03AEM
Provide accommodation service
50 pages
Rp. 15.000,00
21.
ITHHBFOC04AEM
Maintain financial records
50 pages
Rp. 15.000,00
22.
ITHHBFOC05AEM
Process financial transactions
50 pages
Rp. 15.000,00
23.
ITHHBFOC08AEM
Conduct night audit
50 pages
Rp. 15.000,00
24.
ITHHBFOC10AEM
Provide porter services
50 pages
Rp. 15.000,00
Housekeeping
25.
ITHHBHKG01AEM
Provide housekeeping services to guests
50 pages
Rp. 15.000,00
26.
ITHHBHKG02AEM
Clean premises and equipment
50 pages
Rp. 15.000,00
27.
ITHHBHKG03AEM
Prepare rooms for guests
50 pages
Rp. 15.000,00
28.
ITHHBHKG05AEM
Launder linen and guests clothes
50 pages
Rp. 15.000,00
29.
ITHHBHKG06AEM
Provide valet services
50 pages
Rp. 15.000,00
Security
30.
ITHHBTHS16AEM
Provide lost and found facility
50 pages
Rp. 15.000,00
Customer Service, Sales and Marketing
31.
ITHHGCS01AEM
Develop and update local knowledge
50 pages
Rp. 15.000,00
32.
ITHHGCS02AEM
Promote products and services to customers
50 pages
Rp. 15.000,00
33.
ITHHGCS03AEM
Deal with conflict situations
50 pages
Rp. 15.000,00
34.
ITHHGCS04AEM
Make presentations
50 pages
Rp. 15.000,00
35.
ITHHGCS05AEM
Organise functions
50 pages
Rp. 15.000,00
36.
ITHHGCS06AEM
Plan and implement sales activities
50 pages
Rp. 15.000,00
37.
ITHHGCS07AEM
Coordinate marketing activities
50 pages
Rp. 15.000,00
38.
ITHHGCS08AEM
Establish and conduct business relationship
50 pages
Rp. 15.000,00
Health, Hygiene, Safety and Security
39.
ITHHGHS01AEM
Follow workplace hygiene procedures
50 pages
Rp. 15.000,00
40.
ITHHGHS02AEM
Clean premises and equipment
50 pages
Rp. 15.000,00
41.
ITHHGHS03AEM
Provide first aid
50 pages
Rp. 15.000,00
General Administration
42.
ITHHGGA01AEM
Communicate on the telephone
50 pages
Rp. 15.000,00
43.
ITHHGGA02AEM
Perform clerical procedures
50 pages
Rp. 15.000,00
44.
ITHHGGA03AEM
Source and present information
50 pages
Rp. 15.000,00
45.
ITHHGGA04AEM
Prepare business documents
50 pages
Rp. 15.000,00
46.
ITHHGGA05AEM
Plan and manage meetings
50 pages
Rp. 15.000,00
47.
ITHHGGA06AEM
Receive and store stock
50 pages
Rp. 15.000,00
48.
ITHHGGA08AEM
Plan and establish systems and procedures
50 pages
Rp. 15.000,00
49.
ITHHGGA09AEM
Manage projects
50 pages
Rp. 15.000,00
Financial Administration
50.
ITHHGFA01AEM
Process financial transactions
50 pages
Rp. 15.000,00
51.
ITHHGFA04AEM
Prepare financial statements
50 pages
Rp. 15.000,00
52.
ITHHGFA05AEM
Manage payroll records
50 pages
Rp. 15.000,00
Computer Technology
53.
ITHHGCT01AEM
Access and retrieve computer data
50 pages
Rp. 15.000,00
54.
ITHHGCT02AEM
Produce documents on computer
50 pages
Rp. 15.000,00
55.
ITHHGCT03AEM
Design and develop computer documents, reports and worksheets
50 pages
Rp. 15.000,00
Training
56.
ITHHBGSZ01AEM
Plan Assessment
50 pages
Rp. 15.000,00
57.
ITHHBGSZ02AEM
Conduct Assessment
50 pages
Rp. 15.000,00
58.
ITHHBGSZ03AEM
Review Assessment
50 pages
Rp. 15.000,00
59.
ITHHBGSZ04AEM
Train small groups
50 pages
Rp. 15.000,00
60.
ITHHBGSZ05AEM
Plan and promote a training program
50 pages
Rp. 15.000,00
61.
ITHHBGSZ06AEM
Plan a series of training program
50 pages
Rp. 15.000,00
62.
ITHHBGSZ07AEM
Deliver training sessions
50 pages
Rp. 15.000,00
63.
ITHHBGSZ08AEM
Review training
50 pages
Rp. 15.000,00
Leadership
64.
ITHHGLE03AEM
Develop and implement operational plans
50 pages
Rp. 15.000,00
65.
ITHHGLE05AEM
Roster staff
50 pages
Rp. 15.000,00
66.
ITHHGLE06AEM
Monitor staff performance
50 pages
Rp. 15.000,00
67.
ITHHGLE07AEM
Recruit and select staff
50 pages
Rp. 15.000,00
68.
ITHHGLE08AEM
Lead and manage people
50 pages
Rp. 15.000,00
69.
ITHHGLE09AEM
Manage workplace diversity
50 pages
Rp. 15.000,00
70.
ITHHGLE10AEM
Manage workplace relations
50 pages
Rp. 15.000,00
71.
ITHHGLE11AEM
Manage quality customer service
50 pages
Rp. 15.000,00
72.
ITHHGLE12AEM
Develop and manage marketing strategies
50 pages
Rp. 15.000,00
73.
ITHHGLE13AEM
Manage finances within a budget
50 pages
Rp. 15.000,00
74.
ITHHGLE14AEM
Prepare and monitor budgets
50 pages
Rp. 15.000,00
75.
ITHHGLE17AEM
Manage and purchase stock
50 pages
Rp. 15.000,00
76.
ITHHGLE19AEM
Develop and implement a business plan
50 pages
Rp. 15.000,00
ENGLISH Speaking And Listening
77.
ITHHBGEL01AEM
Exchange familiar information in the spoken language
50 pages
Rp. 15.000,00
78.
ITHHAGEL01AEM
Follow and carry-out spoken instructions and directions in a number of different situations
50 pages
Rp. 15.000,00
79.
ITHHAGEL02AEM
Start up conversations and develop good relationships with guests
50 pages
Rp. 15.000,00
80.
ITHHAGEL03AEM
Conduct simple conversations on the telephone
50 pages
Rp. 15.000,00
81.
ITHHSGEL01AEM
Use oral language to negotiate complex exchanges in a range of contexts in the hotel & restaurant
50 pages
Rp. 15.000,00
82.
ITHHSGEL02AEM
Deliver short oral presentations
50 pages
Rp. 15.000,00
83.
ITHHSGEL03AEM
Dealing with complaints
50 pages
Rp. 15.000,00
Reading
84.
ITHHBGEL02AEM
Read basic directions and follow diagrams
50 pages
Rp. 15.000,00
85.
ITHHAGEL04AEM
Read instructions and diagrams in a relevant context
50 pages
Rp. 15.000,00
86.
ITHHSGEL04AEM
Read information texts
50 pages
Rp. 15.000,00
Writing
87.
ITHHAGEL05AEM
Write short messages
50 pages
Rp. 15.000,00
88.
ITHHAGEL06AEM
Complete formatted texts
50 pages
Rp. 15.000,00
89.
ITHHSGEL05AEM
Write business letters
50 pages
Rp. 15.000,00
Commercial Cookery
90.
ITHHBKTA01AEM
Organise and prepare food
50 pages
Rp. 15.000,00
91.
ITHHBKTA02AEM
Present food
50 pages
Rp. 15.000,00
92.
ITHHBKTA03AEM
Receive and store stock
50 pages
Rp. 15.000,00
93.
ITHHBKTA04AEM
Clean and maintain premises
50 pages
Rp. 15.000,00
94.
ITHHBCMC01AEM
Use basic methods of cookery
50 pages
Rp. 15.000,00
95.
ITHHBCMC02AEM
Prepare appetisers and salads
50 pages
Rp. 15.000,00
96.
ITHHBCMC03AEM
Prepare sandwiches
50 pages
Rp. 15.000,00
97.
ITHHBCMC04AEM
Prepare stock and sauces
50 pages
Rp. 15.000,00
98.
ITHHBCMC05AEM
Prepare soups
50 pages
Rp. 15.000,00
99.
ITHHBCMC06AEM
Prepare vegetables, eggs, and farinaceous dishes
50 pages
Rp. 15.000,00
100.
ITHHBCMC08AEM
Prepare and cook seafood
50 pages
Rp. 15.000,00
101.
ITHHBCMC09AEM
Identify and prepare meat
50 pages
Rp. 15.000,00
102.
ITHHBCMC10AEM
Prepare hot and cold desserts
50 pages
Rp. 15.000,00
103.
ITHHBCMC11AEM
Prepare pastry, cakes and yeast goods
50 pages
Rp. 15.000,00
104.
ITHHBCMC12AEM
Plan and prepare food for buffets
50 pages
Rp. 15.000,00
105.
ITHHBCMC13AEM
Implement food safety procedures
50 pages
Rp. 15.000,00
106.
ITHHBCMC14AEM
Prepare diet based and preserved foods and store stock
50 pages
Rp. 15.000,00
107.
ITHHBCMC15AEM
Plan and control menu-based catering
50 pages
Rp. 15.000,00
108.
ITHHACMC01AEM
Prepare pates and terrines
50 pages
Rp. 15.000,00
109.
ITHHACMC02AEM
Plan, prepare and display a buffet
50 pages
Rp. 15.000,00
110.
ITHHACMC04AEM
Prepare portion controlled meat cuts
50 pages
Rp. 15.000,00
111.
ITHHACMC05AEM
Handle and serve cheese
50 pages
Rp. 15.000,00
112.
ITHHACMC06AEM
Prepare chocolate and chocolate confectionery
50 pages
Rp. 15.000,00
113.
ITHHSCMC01AEM
Monitor catering revenue and costs
50 pages
Rp. 15.000,00
Commercial Catering
114.
ITHHBCAT03AEM
Transport and store food in a safe and hygienic manner
50 pages
Rp. 15.000,00
115.
ITHHBCAT06AEM
Apply catering control principles
50 pages
Rp. 15.000,00
116.
ITHHACAT01AEM
Prepare daily meal plans to promote good health
50 pages
Rp. 15.000,00
117.
ITHHSCAT02AEM
Plan the total concept for a major event or function
50 pages
Rp. 15.000,00
118.
ITHHSCAT04AEM
Design menus to meet market needs
50 pages
Rp. 15.000,00
Patisserie
119.
ITHHBPAT01AEM
Prepare and produce pastries
50 pages
Rp. 15.000,00
120.
ITHHBPAT02AEM
Prepare and produce cakes
50 pages
Rp. 15.000,00
121.
ITHHBPAT03AEM
Prepare and produce yeast goods
50 pages
Rp. 15.000,00
122.
ITHHAPAT01AEM
Prepare bakery products for patisserie
50 pages
Rp. 15.000,00
123.
ITHHAPAT02AEM
Prepare and present Gateaux, Torten and Cakes
50 pages
Rp. 15.000,00
124.
ITHHAPAT03AEM
Present desserts
50 pages
Rp. 15.000,00
125.
ITHHAPAT04AEM
Prepare and display Petits Fours
50 pages
Rp. 15.000,00
126.
ITHHAPAT05AEM
Prepare and model marzipan
50 pages
Rp. 15.000,00
127.
ITHHAPAT06AEM
Prepare desserts to meet special dietary requirements
50 pages
Rp. 15.000,00
128.
ITHHAPAT07AEM
Prepare and display sugar work
50 pages
Rp. 15.000,00
129.
ITHHAPAT08AEM
Plan, prepare and display sweet buffet show pieces
50 pages
Rp. 15.000,00
130.
ITHHSPAT01AEM
Plan and operate coffee shops
50 pages
Rp. 15.000,00
ASIAN COOKERY Chinese
131.
ITHHCHN02AEM
Use the principles and methods of Chinese cookery
50 pages
Rp. 15.000,00
132.
ITHHCHN03AEM
Prepare and produce Guangdong (Cantonese) food
50 pages
Rp. 15.000,00
133.
ITHHCHN05AEM
Prepare and produce Sichuan food
50 pages
Rp. 15.000,00
134.
ITHHCHN07AEM
Prepare and produce Beijing food
50 pages
Rp. 15.000,00
135.
ITHHCHN09AEM
Prepare and produce Shanghai food
50 pages
Rp. 15.000,00
136.
ITHHCHN11AEM
Prepare and produce Dim Sums (Sweet, Savoury) and Desert
50 pages
Rp. 15.000,00
Indonesia
137.
ITHHINA02AEM
Prepare and produce curry paste (Bumbu)
50 pages
Rp. 15.000,00
138.
ITHHINA03AEM
Prepare and produce appetisers and snacks
50 pages
Rp. 15.000,00
139.
ITHHINA04AEM
Prepare and produce salads (Gado-Gado, Urap dan Rujak)
50 pages
Rp. 15.000,00
140.
ITHHINA05AEM
Prepare and produce stocks and soups (Soto)
50 pages
Rp. 15.000,00
141.
ITHHINA06AEM
Prepare and produce meat, poultry, seafood and vegetable curries (Kari)
50 pages
Rp. 15.000,00
142.
ITHHINA07AEM
Prepare and produce rice and noodles (nasi and mie)
50 pages
Rp. 15.000,00
143.
ITHHINA08AEM
Prepare and produce sate/panggang food items
50 pages
Rp. 15.000,00
144.
ITHHINA09AEM
Prepare and Produce Accompaniments Prawn Crackers (Krupuk) Nut Crackers (Emping Melinjo
50 pages
Rp. 15.000,00
145.
ITHHINA10AEM
Prepare and Produce Desserts (Kuih Kuih)
50 pages
Rp. 15.000,00
146.
ITHHINA11AEM
Design, Plan and Write Indonesian Menus
50 pages
Rp. 15.000,00
147.
ITHHINA12AEM
Design and Operate an Indonesian Restaurant Kitchen
50 pages
Rp. 15.000,00
Japanese
148.
ITHHJAN02AEM
Prepare and produce stock and soups (Dashi, Shirumono Suimono)
50 pages
Rp. 15.000,00
149.
ITHHJAN03AEM
Prepare and produce appetisers.
50 pages
Rp. 15.000,00
150.
ITHHJAN05AEM
Prepare and produce simmered, grilled and Deep/Fried Dishes (Nimono, Yakimono, Agemono, Mushmono)
50 pages
Rp. 15.000,00
151.
ITHHJAN06AEM
Prepare and produce salads and pickles (Sunomono, Aemono, Tskemono)
50 pages
Rp. 15.000,00
152.
ITHHJAN08AEM
Prepare and produce rice cookery (Gohanmono, Sushi)
50 pages
Rp. 15.000,00
153.
ITHHJAN09AEM
Prepare and produce noodles (Menrui)
50 pages
Rp. 15.000,00
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